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Saving a PDF File to a Directory (Apple iOS)

This KB doc was last updated on October 2, 2023
at 10:44 AM Eastern
KB Support Doc
This support document should be used to help with Saving a PDF File to a Directory (Apple iOS). If you need further assistance, please contact us and we'd be happy to provide further assistance.

Table of Contents

Third-Party Support Notice
We don't offer support for saving files to your device, as it's beyond our scope. We provide this information as a courtesy only, and we're not responsible for installing files on your device. If you encounter issues, please contact Apple support.

Doc Purpose

This support article provides a step-by-step guide on how to download a PDF file to your iOS device, focusing specifically on the Safari web browser.

Download Delay

After clicking the download button(s) on our website, there's an approximate 10-15 second "rendering period" for PDF files. Please be patient during this time as the file is being processed in the background. Each click on the download button initiates a separate download request, causing the file to re-render and potentially extend the download time. To avoid delays, click the download link only once.

PDF File Behavior on iOS

Upon downloading a PDF file on an Apple iOS device, it will automatically open in the web browser on your iPad. This behavior is inherent to iOS and beyond our control. Given the large size of our PDF files, which may take several minutes to download, we provide this explanation to prepare you for the download experience on your iOS device.

After your eBook is encoded on our server, your browser may display a grey screen, indicating that the file download has started in the background. Be patient during this time.

Save a PDF to the Files App

If you prefer not to save your file directly to Apple Books, you can choose to save it elsewhere on your iOS device, iCloud Drive, or any other external file storage service available on your device. The steps below assume you've already initiated a download from our server, and the rendering process is complete.

  1. Select the small box with an arrow in the right corner of your screen.

  2. Scroll down until you see "Save to Files."

  3. Choose the option "Save to Files."

  4. Select any location on your iOS device to save the file.

  5. Save the file and remember its location.

  6. Your file is now saved to the specified location. You can safely close the Safari page where the download originated.

Follow these steps for a successful download on your iOS device, focusing specifically on loading the book on Apple Books.
Follow these steps for a successful download on your iOS device, focusing specifically on loading the book on Apple Books.
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